The Support Matters Helpline is a 24/7 telephone crisis management, support and information service. We provide confidential, emotional support to callers and provide information on local and national services specific to mental health and other issues. Our services also include online and texting support. The Helpline is open 24 hours a day, 365 days a year.
You will provide Telephone Support, On Line Text signposting, Emotional Support and Guidance to adults experiencing mental health distress, and will provide non-therapeutic telephone support for people referred for some psychological therapies.
You will be confident, articulate, with proven communication/ IT skills and hold a Counselling qualification of at least certificate level 3 or equivalent, and had some experience in health care support work. Flexibility is required as you will need to be willing and able to work some night shifts and weekends on a rota basis.
In return, MHM offers excellent training and development opportunities, flexible working (where appropriate),child care voucher scheme, 25 days annual leave per annum/pro rata, plus statutory holidays and a 5% contributory pension scheme.
37.5 hours per week
£20,178 per annum pro rata
Closing date: 19th January 2020
Interview date: To be confirmed
Please note that due to the sensitive nature of the duties, an enhanced DBS will be sought in event of a successful application.
All disabled applicants who meet the minimum essential short-listing criteria are guaranteed an interview.
To apply for this job please visit my.corehr.com.